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Courier / parcel scam (FedEx, DHL, India Post): How to Identify It & Check Your Message

You get a call or SMS saying a parcel in your name is held at customs, contains illegal items, or needs a small re-delivery fee. The link or call leads to

🔒 Checked on your phone. The message is never uploaded or saved.

Try an example:

💬 Protect your family: share this free scam checker on WhatsApp

Common scams in India

What is this scam?

You get a call or SMS saying a parcel in your name is held at customs, contains illegal items, or needs a small re-delivery fee. The link or call leads to a payment page, a UPI collect request or a fake police officer.

What the message looks like (example)

IndiaPost: Your package is held at the warehouse due to incomplete address. Update within 24 hours or it will be returned: https://indiapost-redelivery.top/in

🚩 Warning signs

  • You were not expecting any parcel
  • Link is not the official courier website
  • Asks for a small fee or your UPI PIN

✅ What to do

  • Track parcels only on the courier's official website or app.
  • Never pay through a link received in SMS.

Questions people ask

How does the scam checker work?+

It looks for the warning signs used in real Indian scams: OTP/PIN requests, fake bank or government links, threats, prize and job offers, foreign numbers and more. It explains every sign it finds.

Is my message uploaded anywhere?+

No. The check runs entirely on your phone. Nothing is sent or stored.

If it says 'no scam signs', is the message safe?+

Not always. Scammers keep changing tricks. If a message asks for money, OTP or PIN, verify with the official number or app first.

Where do I report a scam in India?+

Report suspicious calls/SMS/WhatsApp on Chakshu at sancharsaathi.gov.in. If you lost money, call 1930 at once and file a complaint at cybercrime.gov.in.

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