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UPI refund / collect request scam: How to Identify It & Check Your Message

Someone says they sent money by mistake, or that you will get a refund or cashback, and sends you a UPI collect request or QR code. Approving it or enterin

🔒 Checked on your phone. The message is never uploaded or saved.

Try an example:

💬 Protect your family: share this free scam checker on WhatsApp

Common scams in India

What is this scam?

Someone says they sent money by mistake, or that you will get a refund or cashback, and sends you a UPI collect request or QR code. Approving it or entering your PIN sends money OUT of your account. You never need a PIN to receive money.

What the message looks like (example)

Sir I sent Rs 5000 to your number by mistake, please return. I am sending a request, approve it and enter your UPI PIN to receive the refund.

🚩 Warning signs

  • Asked to enter UPI PIN to 'receive' money
  • Unexpected collect request or QR code

✅ What to do

  • Decline the request. Check your bank balance in your own app.

Questions people ask

How does the scam checker work?+

It looks for the warning signs used in real Indian scams: OTP/PIN requests, fake bank or government links, threats, prize and job offers, foreign numbers and more. It explains every sign it finds.

Is my message uploaded anywhere?+

No. The check runs entirely on your phone. Nothing is sent or stored.

If it says 'no scam signs', is the message safe?+

Not always. Scammers keep changing tricks. If a message asks for money, OTP or PIN, verify with the official number or app first.

Where do I report a scam in India?+

Report suspicious calls/SMS/WhatsApp on Chakshu at sancharsaathi.gov.in. If you lost money, call 1930 at once and file a complaint at cybercrime.gov.in.

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